A good friend of mine is a cardiologist. One of my favorites stories that he shares with me is how young doctors respond to emergencies. They run to an emergency; and as my friend says, 'You should walk briskly, but you should never run."
When you run you allow you reptilian brain to take control. Your adrenaline pumps, and your heart beat races. When dealing with an emergency, control and calm are critical.
The same is true when dealing with business crisis. When sh stuff happens, our reptilian brain starts firing. We see danger everywhere we look. Minor issues, become insurmountable obstacles. Suddenly we try to do everything - AT THE SAME TIME!!
When you operate from this position, you're going to make mistakes and the likelihood is that you'll just dig a deeper hole.
It's important to remember two rules:
So slow down, take a breath, and follow these three rules: