I’m grateful that I don’t rely on bid-oriented business. While several of our clients deal with RFP’s, RFQ’s and bid requests frequently, I’ve always avoided it for Imagine. However, from time-to-time (primarily because of positive word-of-mouth), we get requests. Today was such a day. I received an email addressed to me from an organization that had heard about us and was seeking services to better understand their customers, develop programming to increase impact and measure that impact. I...