Four months ago I shared an initial review of HubSpot’s new CRM system by remarking that I’ve never heard a sales rep or executive comment, “I love our CRM!” Well, I can no longer say that as several people have commented to me how much they love the CRM; and I’m one of those people. While the CRM still has some meaningful improvements that are needed (for example it still has no real reporting capability), it is living up to the promise that was made when it was announced.
